Answers to your questions about ORENCIA® (abatacept)
GRETCHEN: Hi. My name is Gretchen. I'm from Missouri, and I'm an ORENCIA patient. I have utilized the support services offered by BMS…
GRETCHEN VO: …specifically the ORENCIA On Call program…
GRETCHEN: …mostly when I began with the self-injections. I know I had called for a little bit of support with that and how to actually administer the self-injections after I received information from my doctor, but then needed further information once I was home. I have also utilized it for information about sharps disposal.
GRETCHEN VO: I believe the benefits of the On Call program for ORENCIA are just having access to somebody.
GRETCHEN: If you're at home, and the doctor's office closes at 4:30 I think that it's great to have somebody that you can call. Both times I have called recently, I received quick concise responses. I wasn't on hold for a long time. So, I was able to…
GRETCHEN VO: …get what I needed and then just move on.
GRETCHEN: There was a time last year when I actually changed insurances three times, and so trying to navigate through that, calling the insurance company is not always a pleasant experience. So, I always had to find the right person to speak to, however…
GRETCHEN VO: …I was able to call 1-800-ORENCIA.
GRETCHEN: They did help me out along with the assistance from my doctor's office to make sure that I did not have a stoppage in treatment.
AVO: Important Safety Information
Inform your healthcare provider of the following, before you receive treatment with ORENCIA®:
Infections: If you have any kind of infection even if it is small (such as an open cut or sore), an infection that is in your whole body (such as the flu), an infection that will not go away, or a history of infections that keep coming back. ORENCIA may make your immune system less able to fight infections, so you may be more likely to get infections or any infection you have may get worse.
Tuberculosis: If you have had tuberculosis (TB), a positive skin test for TB, or if you recently have been in close contact with someone who has had TB. If you get any of the symptoms of TB (a cough that does not go away, weight loss, fever, night sweats), call your healthcare provider right away. Before you start ORENCIA, your healthcare provider may examine you for TB or perform a skin test.
If you have or have had Viral Hepatitis. Before you use ORENCIA, your healthcare provider may examine you for hepatitis.
If you have a history of Chronic Obstructive Pulmonary (lung) Disease (COPD).
If you are scheduled to have Surgery.
Allergies to the Ingredients of ORENCIA: The ingredients of intravenous (IV) ORENCIA are: abatacept, maltose, monobasic sodium phosphate, and sodium chloride for administration. The ingredients of subcutaneous (SC) ORENCIA are: abatacept, sucrose, poloxamer 188, monobasic sodium phosphate monohydrate, dibasic sodium phosphate anhydrous, and water for injection.
Vaccinations: If you have recently received a vaccination or are scheduled for any vaccination. If you are receiving ORENCIA, and for 3 months after you stop receiving ORENCIA, you should not take live vaccines.
Diabetes: If you have diabetes and use a blood glucose monitor to check your sugar levels. The infusion of ORENCIA contains maltose, a sugar that can give falsely high blood glucose readings with some monitors on the day you receive your infusion. Your healthcare provider may tell you to use a different way to monitor your blood sugar levels. ORENCIA for SC injection does not contain maltose; therefore, you do not need to change the way you monitor your blood sugar if you are taking ORENCIA® (abatacept) subcutaneously.
Pregnancy: If you are pregnant or plan to become pregnant. It is not known if ORENCIA can harm your unborn baby. If you took ORENCIA during pregnancy, talk to your healthcare provider before your baby receives any vaccines.
Breastfeeding: It is not known if ORENCIA passes into your breastmilk. Talk to your healthcare provider about the best way to feed your baby if you use ORENCIA.
If you Take Any Other Kinds of Medicine, including prescription and over-the-counter medicines, vitamins, and herbal supplements.
If you are Taking Other Biologic Medicines to Treat RA such as: Enbrel® (etanercept), Humira® (adalimumab), Remicade® (infliximab), Kineret® (anakinra), Rituxan® (rituximab), Simponi® (golimumab), Cimzia® (certolizumab pegol), or Actemra® (tocilizumab). You may have a higher chance of getting a serious infection if you take ORENCIA with other biologic medicines.
Possible Side Effects of ORENCIA (abatacept)
ORENCIA can cause serious side effects including:
• Serious infections. ORENCIA can make you more likely to get infections or make the infection that you have get worse. Some people have died from these infections. Call your healthcare provider immediately if you feel sick or get any of the following signs of infection: fever; feel very tired; cough; feel flu-like; or warm, red or painful skin.
• Allergic reactions. Allergic reactions can happen to people who use ORENCIA. Call your healthcare provider or get emergency medical help right away if you have any symptoms of an allergic reaction, which may include hives; swollen face, eyelids, lips, or tongue; or trouble breathing.
• Hepatitis B infection. If you are a carrier of the hepatitis B virus (a virus that affects the liver), the virus can become active while you use ORENCIA. Your healthcare provider may do a blood test before you start treatment with ORENCIA.
• Vaccinations. You should not receive ORENCIA with certain types of vaccines. ORENCIA may cause some vaccinations to be less effective.
• Respiratory problems in people with COPD. You may get certain respiratory problems more often if you receive ORENCIA and have COPD, including: worsened COPD, cough, or trouble breathing.
Cancer (malignancies). Certain kinds of cancer have been reported in people receiving ORENCIA. It is not known if ORENCIA increases your chance of getting certain kinds of cancer.
Common side effects with ORENCIA are headache, upper respiratory tract infection, sore throat, and nausea.
These are not all the possible side effects of ORENCIA.
Call your doctor for medical advice about side effects. You may report side effects to FDA at 1-800-FDA-1088.
Please read the Patient Information in the Full Prescribing Information.
We know that there is more to dealing with moderate to severe Rheumatoid Arthritis (RA), Juvenile Idiopathic Arthritis (JIA), or Psoriatic Arthritis (PsA) than just starting a treatment.
That's why we offer a number of support services and created ORENCIA On Call™. Scroll to learn about On Call patient support, ORENCIA Care Counselors,
co-pay support, speaking to a nurse, and self-injection support services.
ORENCIA On Call™
ORENCIA On Call™ can help with the issues that matter to you, like living with your disease, dealing with health insurance, and how to take your medication.
When you sign up, an ORENCIA Care Counselor will be available
24/7 to provide answers and support. No matter where you are in your treatment journey, your Care
Counselor is just a phone call or click away with the resources
ORENCIA ON CALL PROVIDES SERVICES, INCLUDING:
- Personal Care Counselor†
- Talking with a trained nurse†
- Help understanding your ORENCIA insurance coverage
†Neither the Care Counselor nor the nurse can provide medical advice. Your doctor is the best source of information about your health.
*Live Chat is available 8 AM to midnight EST. ORENCIA Care Counselors are available 24/7 at 1-800-ORENCIA. ORENCIA nurses are available for assistance Monday through Friday, 8 AM
to 8 PM EST. At all other times, nurses will usually return your calls within 30 to 60 minutes. Response times may vary in Puerto Rico.
ORENCIA Care Counselor
When you sign up for ORENCIA On Call, you are assigned a personal Care
Counselor—a real person who has experience working with people who have moderate to severe RA or moderate to severe polyarticular JIA.
A Care Counselor
will be just a phone call or a click away.*†
If you have active PsA, call 1-800-ORENCIA to discover
what services are available to you.
On Call support may be limited for PsA only.
If you're not currently taking ORENCIA,
a Care Counselor can:
- Provide resources about living with
your disease and
- Provide materials to help you and your doctor
assess your condition
If you're considering ORENCIA as a treatment option,
or you're already taking ORENCIA, a Care Counselor
- Transfer you to a nurse to discuss the
- Connect you with an insurance specialist, who can help you understand your coverage for ORENCIA
Care Counselors are real people here in the United States
and are available 24/7.† Your counselor will also routinely check in with you via phone, email, and
*Neither the ORENCIA Care Counselor nor the nurse can provide medical advice. Your doctor is the best source of information about your health. If your counselor is off duty when you call, the Care Counselor you speak to will be able to access your secure file. That way, you won't feel like you're talking to a stranger or repeating yourself. You can also leave a message and get a callback from your personal Care Counselor, if you prefer.
†Live Chat is available 8 AM to midnight EST. ORENCIA Care Counselors are available 24/7 at 1-800-ORENCIA (1-800-673-6242). Response times may vary in Puerto Rico.
ORENCIA Co-pay support
The ORENCIA Co-pay Program is designed to help. If you qualify for ORENCIA self-injection co-pay assistance*:
- Your out-of-pocket drug cost will be just $5 per monthly supply
- There is no monthly benefit limit
- You may receive a maximum annual benefit up to $15,000 per 12-month
Co-pay assistance for ORENCIA self-injection is open to:
- Appropriate patients being treated with ORENCIA in a subcutaneous (SC) self-injected form
- Patients who have commercial health insurance that covers the medication costs
If your pharmacy does not accept the ORENCIA Co-pay Assistance Card, you can still receive the same benefits using this reimbursement form or by going to www.patientrebateonline.com. Also, our Co-pay Associates can provide you with information on ways to continue taking ORENCIA as prescribed by your doctor and get reimbursed.
Check your insurance policy. Do not participate in this program if it is not consistent with the terms of your insurance policy, including if your insurance policy prohibits the use of these types of programs or if enrolling in this program would violate any of your policy's terms.
*Terms and Conditions apply.
Note that patients enrolled in Medicare, Medicare Part D,
Medicaid, Tricare, Veterans Affairs (VA), Department of Defense (DoD), other state or federal health care programs, or where otherwise prohibited by law, are not eligible for this program.
The ORENCIA Co-pay Program is for patients who need help covering their out-of-pocket
costs for ORENCIA SC.
Speak to an ORENCIA nurse
Questions about treatment? Go to the source.
Questions about your ORENCIA treatment
can come up at any time. Call our nurses with questions, such as*:
- How does ORENCIA work?
- How often do I have to take it?
- What are the most common side effects?
ORENCIA nurses are available around the clock to help you better understand your treatment.†
*The nurse cannot provide medical advice. Your doctor is the best source of information about your health.
†ORENCIA nurses are available Monday through Friday, 8 AM to 8 PM EST. At all other times, nurses will usually return your calls within 30 to 60 minutes.
If you and your doctor have decided that ORENCIA for
self-injection use is right for you, take advantage of these additional services, designed to help you with your in-home treatment with ORENCIA.
If you have been prescribed ORENCIA for
self-injection, you probably already have your ORENCIA Welcome Pack. If not, sign up for ORENCIA On Call to get one now.*
The ORENCIA Welcome Pack comes with
helpful tools and information to get you started on ORENCIA self-injection. Inside you'll find
step-by-step injection instructions, insurance information, information about how to connect with an ORENCIA Care Counselor, and
*Limit 1 Welcome Pack per patient. Restrictions and exclusions apply.
Using ORENCIA for self-injection means you can bring ORENCIA with you on the go with the ORENCIA Travel
Pack.* Ergonomically designed and easy to open, the pack includes:
- Secure compartments for your
- Reusable cold pack
- Self-injection instructions
- Emergency contacts card
*Limit 1 Travel Pack per patient. Restrictions and exclusions may apply.
ORENCIA medication replacement
If you think you received a damaged syringe or ClickJect Autoinjector, or if the
solution is cloudy, discolored, or has lumps or particles, call your ORENCIA Care Counselor at 1-800-ORENCIA (1-800-673-6242). Do not use an
or ClickJect Autoinjector if you think it may be unsafe. Instead:
- Call 1-800-ORENCIA (1-800-673-6242)
- We will confirm your active prescription for ORENCIA with your doctor before shipping your medicine
Due to international shipping imitations, drug replacement is limited to shipments in the continental United States. Additional restrictions and exclusions apply.
OR Call 1-800-ORENCIA